Our Policies


This clarification text has been prepared by PINPE Ltd.Şti. ("Company") as the data controller in order to fulfill the obligation of clarification regarding your personal data processed within the scope of Article 10 of the Law No. 6698 on the Protection of Personal Data ("Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Clarify.

Your Personal Data Processed, Purposes and Method of Processing

Your processed personal data that you can share through; identity data, contact data, financial information data, request / complaint management data, data obtained from the live support area / persons, cookie data.

Your personal data, "provided that it is directly related to the establishment or performance of a contract, it is necessary to process personal data belonging to the parties to the contract" in Article 5 of the Law, "based on the legal reason that it is stipulated in the law" within the scope of the Law No. 6493 on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions and "it is mandatory for the data controller to fulfill its legal obligation" based on legal reasons,

Verifying your identity,

Execution of business processes and contract processes,

Determining the identities of those who make transactions and those on whose behalf or accounts transactions are made before the transactions are made in the transactions made before the Company or in the transactions in which the Company acts as an intermediary,

Storing and reporting the information requested by public institutions such as, but not limited to, BRSA, CBRT and MASAK, and informing these institutions for a period of 10 years,

Planning and execution of the activities necessary to recommend and promote the products and services offered by the Company to the relevant persons by customizing them according to their tastes, usage habits and needs,

Measuring customer satisfaction,

Planning and/or execution of audit activities,

Follow-up of legal processes, fulfillment of legal obligations,

It is processed for the purposes of tracking processes related to finance, accounting and/or invoicing.

Your personal data of special nature will be processed based on your explicit consent in order to verify your identity within the scope of the vitality test.

Collection Method of Your Personal Data

Your personal data are stored in accordance with the law and good faith, accurately and up-to-date when necessary, for specific, clear and legitimate purposes, in connection with, limited and measured for the purpose for which they are processed, for the necessary periods stipulated in the relevant legislation or for the purpose for which they are processed and for the required periods specified in other legislation. Your personal data is processed automatically by collecting it from the Company's websites and payment pages and uploading it to the system where Customer Relationship Management and Financial information are collected, which processes personal data into the database.

Transfer of Your Personal Data

Your personal data may be processed on the basis of the legal grounds stated in Article 5 of the Law that "it is necessary to process personal data belonging to the parties to the contract, provided that it is directly related to the establishment or performance of a contract", "it is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject" and "it is mandatory for the data controller to fulfill its legal obligation",

Establishment or execution of a contract, it is mandatory for the data controller to fulfill its legal obligation, based on legal reasons, within the scope of the provisions of Law No. 6493 and related legislation and our legal obligations, to the BRSA, MASAK, CBRT and related authorized public / institutional organizations, including but not limited to, judicial authorities or relevant law enforcement agencies upon request,

Within the scope of pre- and post-advertising, pre- and post-launch research and provided that the explicit consent of the person concerned is obtained for this purpose, to third parties who are our Suppliers who provide services for this business by the Company regarding the services provided through (e.g. Live Support line),

The permissions required to be obtained within the scope of commercial electronic messages sent / to be sent by the Company for the marketing of goods and services; to the Message Management System, which is a subsidiary of the Union of Chambers and Commodity Exchanges of Turkey, in order to be stored in a secure environment, to make approval and rejection notifications by recipients, and to use the right to complain,

It is transferred to our shareholders within the scope of our obligations to provide information and similar obligations arising from our main shareholder, our direct / indirect domestic subsidiaries, the provisions specific to each type of company in the section titled Trade Companies of the Turkish Commercial Code, and in accordance with the provisions of the relevant legislation, based on the legal reasons that it is mandatory for the data controller to fulfill its legal obligation.

Your Right to Apply as a Data Owner

Pursuant to Article 11 of the Law regulating the rights of the person concerned, your personal data;

  1. a) to learn whether your personal data is processed or not,
  2. b) request information if processed,
  3. c) to learn the purpose of processing and whether it is used in accordance with its purpose,
  4. d) to know the third parties to whom it is transferred domestically / abroad,
  5. d) request correction if incomplete / incorrectly processed,
  6. e) To request deletion / destruction or anonymization within the framework of the conditions stipulated in Article 7 of the KVKK,
  7. f) to request notification of the transactions made pursuant to subparagraphs (d) and (e) above to the third parties to whom it is transferred,
  8. g) object to the occurrence of a result to your detriment due to analysis exclusively by automated systems.
Şimdi Ara